FAQ & Policies

The fine print.

Everything to know before, during, and after your appointment.

Appointments

Reserved specifically for you.

Appointments are reserved specifically for you.

Please arrive on time so we can make full use of your scheduled session. Late arrivals may result in a shortened service or the need to reschedule.

Cancellations

24 hours' notice.

A minimum of 24 hours' notice is required for any changes or cancellations.

  • Adjustments within 24 hours: 50% cancellation fee
  • No-shows: charged in full
  • This policy allows me to protect the time set aside for each client

Consultation

Every appointment begins here.

This is where we align on direction, timing, and investment. Clear communication here ensures the best possible outcome.

If you're unsure of what you want, that's okay — come open and willing to be guided.

Pricing

Priced hourly.

$175/ hour

Timing varies based on your hair, your goals, and the work required.

Exact pricing is confirmed during consultation.

Maintenance

Results are built over time.

To maintain your hair, I recommend:

  • regular, seasonal appointments
  • a consistent at-home routine
  • use of professional products suited to your hair

You don't need more products. You need the right ones, used consistently.

Product

An extension of the work.

The products I recommend are an extension of the work we do together.

While not required, they are strongly encouraged to maintain the integrity and longevity of your results.

Adjustments

Within seven days.

If something doesn't feel aligned after your appointment, please reach out within 7 days.

I'm happy to make adjustments when appropriate.

On integrity

No services that compromise health.

I do not perform services that compromise the health of your hair.

If a requested result is not achievable within a healthy timeline, I will offer an alternative approach — or decline the service.

Fit

A working relationship.

I'm best suited for clients who are:

  • open to guidance
  • communicative
  • committed to maintaining their hair between visits

If you're unsure whether this approach is right for you, I'm happy to discuss before booking.

Reservations

Book when you're ready.

For editorial inquiries, weddings, or studio bookings, reach out directly. A brief consultation precedes every first visit.

Book online →

or email alexandria@alexandriarose.org